Hi there! The Lufthansa Airlines Jakarta Office was really beyond our expectations! We experienced some last-minute flight changes, and the personnel dealt with it so professionally. They were patient, informed, and extremely helpful, even with several requests. The waiting lounge was cozy, and the entire office had a friendly atmosphere. It was refreshing to have such an efficient service, particularly when traveling with family. This experience only reaffirmed why we have faith in Lufthansa for our travels. Well done, Lufthansa staff!