Hello! What a wonderful experience at the Southwest Airlines MIA Terminal. From the minute I arrived, everything was so easy. Check-in was a breeze, and there was a Southwest staff member waiting to assist with my bag drop. The terminal had a laid-back atmosphere — not too busy or loud. I loved how there were loads of places to sit, and the complimentary Wi-Fi was great while I waited for my flight. Boarding was also very smooth, and the employees were full of good vibes. It's always a treat when you feel that the employees actually like working there. It definitely set the stage for a good travel day. Strongly recommend flying Southwest!